Mosami White Chaunsa Premium Box

At MMangoes INC., we are committed to providing our customers with the highest quality mangoes and exceptional service. We strive to ensure that every mango you receive meets your expectations and satisfies your taste buds. However, we understand that there may be circumstances where a refund or return is necessary. Please review our policy below for more information:

Non-Refundable Situations:

We regret to inform you that we do not offer refunds under the following circumstances:

Mode Change: Once an order has been placed and confirmed, we are unable to accommodate requests for changes in payment methods.

Invalid or Wrong Address: It is the customer's responsibility to provide accurate and valid shipping information. We cannot issue refunds for orders that are undeliverable due to incorrect or incomplete addresses.

Without Legal Issue: Refunds will not be issued for reasons other than those outlined in our policy or without legal justification.

Full Refund Situations:

We offer full refunds in the following scenarios:

Late Delivery: If your order arrives later than the promised delivery date, you may be eligible for a full refund. We strive to ensure timely delivery of all orders and apologize for any inconvenience caused by delays beyond our control.

Quality Not Satisfied: Your satisfaction is our priority. If you are not satisfied with the quality of the mangoes you receive, please contact us within [insert time frame] of delivery to request a refund. We may require photographic evidence to assess the quality issue.

Order Cancelation Within One Day: If you wish to cancel your order within one day of placing it, you are entitled to a full refund. However, cancellations requested after this timeframe may not be eligible for a refund, depending on the status of the order and our fulfillment process.

How to Request a Refund:

To request a refund under the eligible circumstances outlined above, please contact our customer service team at "03009555810". Provide your order details, including the order number and reason for the refund request. Our team will review your request and process the refund accordingly.

Note: Refunds will be issued to the original payment method used for the purchase. Please allow us 5 working days for the refund to reflect in your account, depending on your bank or payment provider's processing times.

For any further inquiries or assistance regarding our refund and returns policy, please don't hesitate to reach out to us. We are here to ensure your experience with MMangoes INC. is nothing short of delightful.